Business and finance
Operations Manager Resume Example
This page shows a full resume for an operations manager with 9 years of experience in distribution, warehouse operations, and manufacturing. The manager runs a large distribution center with 8 supervisors, 210 associates, and 2 shifts. Use it as a guide for your own resume.
Under the example, you find summary examples for new and experienced managers. You also find strong bullet points, the skills and systems that employers ask for, certification advice, and the applicant tracking system (ATS) keywords.
Updated
The job in numbers (US)
2.1 times the median for all jobs.
- Operations Manager$105,770
- All jobs in the US$50,980
- Jobs
- 3,599,000 jobs (2025)
- Job outlook
- 5% growth (2025–35)
- Typical education
- Bachelor's degree and several years of experience
Source: US Bureau of Labor Statistics, Occupational Outlook Handbook. Median pay: $105,770 per year (May 2025).
Full operations manager resume example
The example uses the free LaTeX template. The person, the employers, and the numbers are fictional.
Samuel Brooks
Operations Manager | Distribution Center and Warehouse Operations
samuel.brooks@example.com · (555) 013-7720 · Louisville, KY, US
Summary
Operations manager with 9 years of experience in distribution, third-party logistics, and manufacturing. Run a 640,000-square-foot distribution center with 8 supervisors, 210 associates, and 2 shifts that ship 38,000 orders per day. Raised picking productivity by 17% and cut the OSHA recordable injury rate from 4.1 to 1.9 in 2 years. ASQ Certified Six Sigma Green Belt and ASCM CPIM.
Experience
Home goods retailer; 640,000-square-foot center for e-commerce orders and store replenishment with a $24M annual operating budget.
- --Lead 8 supervisors and 210 associates on 2 shifts; ship 38,000 e-commerce orders per day and 120 store loads per week.
- --Raised picking productivity from 112 to 131 units per hour in 14 months with new slotting and engineered labor standards.
- --Cut the OSHA recordable injury rate from 4.1 to 1.9 in 2 years with daily safety huddles and a forklift recertification program.
- --Reduced overtime from 14% to 6% of total hours with a weekly labor plan based on order forecasts; saved $1.1M per year.
- --Kept on-time shipment at 99.2% through 4 peak seasons with about 140 temporary associates each year.
Third-party logistics (3PL) provider; 2 warehouses for 9 retail and consumer goods clients.
- --Supervised 45 associates in receiving and putaway on the night shift; dock-to-stock time fell from 36 to 18 hours.
- --Opened a 280,000-square-foot second warehouse: hired 60 associates, set up 4 workflows, and met all client service levels in 10 weeks.
- --Raised inventory accuracy from 97.1% to 99.6% with a daily cycle count program.
- --Presented monthly scorecards on 6 service level metrics to the supply chain managers of 4 client accounts.
Corrugated packaging plant with 180 employees on 3 shifts.
- --Supervised 22 machine operators on 1 corrugator and 2 converting lines.
- --Cut average changeover time from 48 to 31 minutes with a single-minute exchange of die (SMED) project.
- --Reduced scrap from 7.8% to 5.2% in 1 year, which saved $410K.
- --Led 6 kaizen events on line setup and material flow.
Education
Skills
Certificates
Languages
English (Native) · Spanish (Conversational)
How to write a operations manager resume summary
Write 3 or 4 sentences. Start with your title, your years of experience, and the type of operation, such as a distribution center or a plant. Then give the size of the site and your team. End with one or two results in the metrics that your site reports, such as productivity, safety, or cost.
- 1Title and years of experience
- 2Setting and scope
- 3One result with a number
- 4Certifications or licenses
Operations manager with 9 years of experience in distribution and manufacturing. Run a 640,000-square-foot distribution center with 210 associates on 2 shifts. Raised picking productivity by 17%, cut overtime from 14% to 6% of hours, and cut the recordable injury rate from 4.1 to 1.9.
Operations supervisor with 4 years of warehouse experience who leads 45 associates on the night shift. Cut dock-to-stock time from 36 to 18 hours and raised inventory accuracy to 99.6%. Trained 12 associates as forklift operators and 3 as team leads.
Operations manager with 11 years in food manufacturing, now responsible for 2 plants with 320 employees. Raised overall equipment effectiveness (OEE) from 61% to 74% in 2 years and passed 3 food safety audits with no major findings. ASQ Certified Six Sigma Black Belt.
Operations Manager resume bullet points
Start each bullet with a verb. Use the metrics that your site reports each week, such as units per hour, on-time shipment, inventory accuracy, cost per unit, overtime, and injury rate. Give the value before and after your change, and the time that it took. Write the team size in each leadership bullet.
Weak
Managed warehouse staff.
Strong
Lead 8 supervisors and 210 associates on 2 shifts that ship 38,000 orders per day.
Weak
Improved productivity.
Strong
Raised picking productivity from 112 to 131 units per hour in 14 months with new slotting and engineered labor standards.
Weak
Responsible for safety.
Strong
Cut the OSHA recordable injury rate from 4.1 to 1.9 in 2 years with daily safety huddles and forklift recertification.
Weak
Reduced costs.
Strong
Reduced overtime from 14% to 6% of total hours with a weekly labor plan; saved $1.1M per year.
Weak
Opened a new facility.
Strong
Opened a 280,000-square-foot warehouse: hired 60 associates and met all client service levels in 10 weeks.
Use only numbers that are true. If you do not know an exact number, give a range or a frequency, such as “10–15 per day”. Do not put the names or private details of patients, clients, or students in a bullet.
Skills for a operations manager resume
Job skills
- Labor planning
- Key performance indicators (KPIs)
- Lean and 5S
- Continuous improvement (Six Sigma)
- Inventory control
- Budget and profit and loss (P&L) management
- Safety programs
- Capacity planning
- Standard operating procedures (SOPs)
- Vendor and carrier management
People skills
- Team leadership
- Coaching and feedback
- Clear communication across shifts
- Problem solving on the floor
- Conflict resolution
- Decisions based on data
Software and tools
- Manhattan WMS
- SAP
- Oracle NetSuite
- Microsoft Excel
- Microsoft Power BI
- Tableau
- UKG (Kronos)
- Microsoft Project
Certifications and licenses
Most operations manager jobs do not require a license. Some jobs ask for a certification that matches the area of the work: process improvement, supply chain, or safety. Write the full name, the abbreviation, the issuer, and the year. For a Six Sigma belt, always write the issuer, because many organizations issue belts with different standards.
- Six Sigma or Lean Six Sigma belt (Green Belt or Black Belt)
- Optional. It shows process improvement training. The American Society for Quality (ASQ) certifies Six Sigma belts, such as the Certified Six Sigma Green Belt (CSSGB). Many other organizations issue Lean Six Sigma belts. Add one bullet with the result of a belt project.
- Certified in Planning and Inventory Management (CPIM)
- Optional. The Association for Supply Chain Management (ASCM) issues it. It fits planning, inventory, and production jobs.
- Certified Supply Chain Professional (CSCP)
- Optional. ASCM issues it. It fits jobs that manage suppliers, transport, and the full supply chain.
- OSHA 10-Hour or 30-Hour Outreach card
- Optional, but common in warehouse and plant jobs. The card shows that you completed a course in the Occupational Safety and Health Administration (OSHA) Outreach Training Program. OSHA says that these courses are not a certification. Write the card type: Construction, General Industry, Maritime, or Disaster Site.
- Project Management Professional (PMP)
- Optional. It helps when the job includes site launches, system changes, or capital projects. The Project Management Institute (PMI) issues it.
ATS keywords for a operations manager resume
An applicant tracking system (ATS) is the software that employers use to collect and sort applications. Recruiters search it for words from the job posting. Job postings for this role often use the words below. Use a word only when it is true for you.
- operations management
- P&L
- KPIs
- continuous improvement
- Lean
- Six Sigma
- labor planning
- WMS
- inventory control
- OSHA
- process improvement
- budget management
- team leadership
- supply chain
- logistics
- SOPs
- cost reduction
- on-time delivery
- capacity planning
- ERP
Which of these words does your resume have? Paste a job description, and PDF CV shows the match.
Check your resumeTips for a operations manager resume
Give the size of your operation in the first lines
Write the square feet, the headcount, the number of shifts, and the daily volume. A director compares your site with their site. A site with 40 people and a site with 400 people need different managers.
Use the metrics of your industry
In distribution, use units per hour, order accuracy, on-time shipment, and cost per unit. In manufacturing, use overall equipment effectiveness (OEE), scrap rate, yield, and changeover time. Give the value before, the value after, and the time period.
Show safety results
Write your recordable injury rate or the days without a lost-time injury. Name the actions that caused the change, such as daily huddles or equipment training. A reader has doubts about a productivity gain when the injury rate went up.
Show the people results with numbers
Write how many supervisors and associates you lead. Add retention, turnover, or the number of people that you promoted. For example: "Promoted 6 associates to team lead in 2025; turnover fell from 48% to 31%."
Show the budget and the costs that you control
Many operations managers own a site budget. Write the size of the budget and one cost result, such as lower overtime or lower freight cost per unit. If you do not own the budget, write the cost lines that you control.
Frequently asked questions
How do I write an operations manager resume with no manager title?
Show your supervisory work: team size, shifts, and the metrics that you were responsible for. Add the changes that you led, such as a new layout or a cycle count program, with the result. Employers often hire operations managers who have supervisory experience in a related field, so this experience counts.
What skills should an operations manager put on a resume?
List the skills that the posting names, such as labor planning, Lean, inventory control, and budget management. Add the systems that you know, such as a warehouse management system (WMS), an enterprise resource planning (ERP) system, and Excel. Show leadership with numbers in your bullets, not with adjectives.
Should an operations manager resume be one or two pages?
Two pages are acceptable for a manager with many years of experience. Put the current job and the strongest results on the first page. Shorten jobs older than 10 years to one or two lines each.
Which certifications help an operations manager?
Most jobs do not require one. Six Sigma or Lean Six Sigma belts, ASCM certifications such as CPIM or CSCP, and the PMP fit the work. Choose the one that matches the job: process improvement, supply chain planning, or projects.
Do I need a degree to be an operations manager?
The typical entry education is a bachelor's degree with several years of related experience. Some employers promote experienced supervisors without a degree. If you have no degree, put your experience and certifications first, and list any college courses that you completed.
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